Frequently Asked Questions
Frequently Asked Questions – Tree Care, Landscaping & Property Maintenance in Kelowna
At SISU Tree Care & Property Maintenance, we know that maintaining a healthy, beautiful, and safe property comes with questions. Below, we answer the most common inquiries from homeowners, vacation rental owners, and strata managers throughout Kelowna and the Central Okanagan.
If you don’t see your question here, contact us, and one of our experts will help.
Tree Services & Maintenance FAQs
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When is the best time to have my trees pruned?
Regular pruning (at least once a year) is important. Light pruning, deadwooding, and broken branch removal can be done anytime. For species-specific timing, our ISA-certified arborists will assess your trees and set a schedule that works best for your property.
Why should I hire a professional to prune my trees?
Improper pruning can harm trees permanently. Our Tree Pruning & Maintenance Services follow industry standards to enhance tree health, structural integrity, and safety.
Do you provide on-site estimates?
Yes! We offer free, no-obligation estimates for all tree and landscaping services.
Can SISU set up a yearly maintenance program for my trees and property?
Absolutely. Call us to customize a recurring plan for trees, shrubs, lawns, and overall property care.
Will I need permits for tree removal?
Depending on your municipality, tree removal may require permits. We guide clients through the process for safe and compliant service. Learn more on our Tree Removal & Stump Grinding Services.
Do you offer emergency tree services after storms?
Yes. Our team responds promptly to storm-damaged or hazardous trees, helping reduce risk to your property and ensuring safety.
Property & Landscaping Services FAQs
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Do you provide property maintenance?
Yes! Our Property Maintenance Services cover lawn care, garden maintenance, hedge trimming, seasonal cleanups, and more — for homeowners, vacation rentals, and strata properties.
Do you install and service irrigation systems?
Yes. We provide custom Irrigation Services, including design, installation, seasonal start-up, winterization, and repairs to ensure efficient, year-round watering.
What does “SISU” mean?
“Sisu” is a Finnish word reflecting strength of will, perseverance, and determination — values that guide how we serve our clients with reliability, professionalism, and care.
What is xeriscaping?
Xeriscaping is a low-water, climate-adapted landscaping approach, ideal for Kelowna’s dry summers. It reduces maintenance, conserves water, and integrates beautifully with patios, hardscapes, and gardens. Learn more on our Patios, Hardscaping & Xeriscaping Page.
Tree Removal & Stump Services FAQs
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Do you clean up after tree removal?
Absolutely. Our quotes include on-site chipping and debris removal, though you may choose to keep wood chips or mulch for your garden.
What is included in stump grinding and removal?
Stump grinding lowers the stump below ground level, removes debris, and prepares the area for sod, garden beds, or hardscaping. SISU tailors the method to your property’s needs.
Is it true SISU rescues cats from trees?
Yes! We’re on call for emergency cat rescues in partnership with the Okanagan Humane Society. Donations go directly to the society, and our team uses arborist expertise to safely rescue cats from high or dangerous locations.
We hope you have enjoyed these questions and answers. SISU is proud to serve Okanagan homeowners and businesses with expert property care.